is a qualified teacher and management development trainer, author and business consultant. Her expertise lies in soft skills, trainer training, materials design, qualification development and management development. She provides employability, soft skills and education consultancy in emerging economies all over the world working on large-scale projects in India, Malaysia, Tanzania and in Bangladesh in partnership with the Department of International Development and the British Council.Emma Sue developed Unimenta to make it easier for teachers and practitioners to deliver soft skills and personal development. She is author of The Advantage, published by Pearson Business and translated into eight languages. She has just finished her second book for Palgrave Macmillan: Practical Business Communication which focuses on the link between our brains and how we communicate. It is a practical guide for graduates and was published in July 2017.